At Period Comfy, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please review our refund policy below:
Eligibility for Refund:
- Refund requests must be made within 7 days of receiving your order.
- Items must be in their original condition, unused, and with all packaging and tags intact to be eligible for a refund.
- Hygiene products can only be refunded if there is a manufacturing defect or if the item is incorrect due to our error.
Non-Refundable Items:
- Custom-made or personalized items are not eligible for a refund unless there is a defect.
- Clearance or sale items are final sale and cannot be refunded.
How to Request a Refund:
- Contact our customer service team at info@periodcomfy.com or call +92 3256141084 within 7 days of receiving your order to request a refund.
- Provide your order number and details of the item you wish to return.
- Our team will guide you through the return process and provide instructions for sending the item back.
Refund Process:
- Once we receive your returned item, we will inspect it to ensure it meets the refund criteria.
- If the item is eligible for a refund, we will process the refund to your original payment method within 7-10 business days.
- Please note that the customer is responsible for return shipping costs unless the refund is due to a defect or error on our part.
Contact Us:
If you have any questions or need further assistance, please reach out to our customer service team at info@periodcomfy.com or call +92 3256141084. We’re here to help! 💖